The pricing covenant

The covenant that protects every price you marketed.

A foundational trust principle, codified into platform behavior. The most defensible thing QckClick will ever ship — and the reason both wholesalers and retailers can finally relax about what happens when prices change.

The principle

The price the retailer last reviewed is the price the customer sees. Period.

Wholesale price changes · never silently propagate · to a retailer's customer-facing pages.

Why this matters

Wholesale has always honored quoted prices.

The convention is older than e-commerce. When a wholesaler quoted a price to a retailer — for a piece on memo, for a collection going into a window display, for a product the retailer was about to feature in a campaign — that price was honored on inventory the retailer had already marketed. If wholesale shifted afterward, the conversation reopened. The retailer wasn't burned. The wholesaler didn't blink.

This is business 101 in the wholesale-to-retail world. The price quoted is the price honored. It's how trust gets built. It's why retailers bring wholesalers their best customers. It's the unwritten rule that holds the whole partnership together.

But the convention was built for an era when product information moved at the speed of phone calls, faxes, and physical memos. Today, retailers market digitally. A piece featured in a Monday morning email blast can hit ten thousand inboxes before lunch. By Tuesday, the wholesaler has updated the wholesale price. By Wednesday, a customer clicks the link and sees a different number than the email said.

The convention still holds in spirit. But the tooling hasn't caught up.

A scenario every retailer has lived

The conversation that shouldn't have to happen.

Mon · 9am
1

The retailer launches a campaign.

An email blast goes out featuring a piece from one of their wholesalers. Branded landing page. Customer-friendly description. Price set at $199. Fifty-thousand customers see it.

Tue · 11am
2

The wholesaler updates their wholesale price.

Routine cost adjustment, supplier shift, or just a quarterly margin review. Wholesale moves from $150 to $175. The wholesaler doesn't flag it as anything special — it's just business.

Wed · 2pm
3

A customer clicks the link.

And sees a different price than the email promised. Because most platforms recalculate live from the current wholesale. Trust takes a hit. The customer assumes the retailer was being deceptive. The retailer scrambles.

"I featured it at $199. Why is it showing $215 now?"

Thu · 9am
4

The retailer calls the wholesaler.

The conversation that nobody wanted. The wholesaler honors the original price for already-promised inventory — because that's what good wholesalers do. But the trust has shifted. The relationship has aged a year in a day.

With QckClick

None of this happens.

The customer always sees $199 — exactly what the retailer promised. The wholesale price change generates an immediate notification with a clear suggested updated retail. The retailer can accept, adjust, or hold the original price. The customer never sees a mismatch. The retailer never has to make the call. The wholesaler never has to honor a price they didn't expect to.

"The conversation didn't have to happen, because the system already handled it."

The safeguards

Five mechanisms that make the principle real.

A principle without mechanism is just a slogan. The Pricing Covenant operates through five specific, technical safeguards that turn the abstract trust commitment into platform behavior every wholesaler and retailer can rely on.

i.

Snapshot pricing.

Across all three pricing modes — percentage markup, flat-dollar markup, locked retail price — the customer-facing price is the value the retailer last reviewed and saved. Wholesale price changes never auto-propagate to live qck.click pages. The marketing email a retailer sent on Monday and the page their customer loads on Wednesday show the same number, until the retailer decides otherwise.

What this prevents
The exact failure mode in the scenario above. Customer-facing prices never silently shift. The retailer's marketing collateral and the live page always match.
ii.

Real-time alerts.

The moment a wholesaler updates a wholesale price on a product the retailer has marketed, the retailer receives an immediate notification. Email, dashboard, with one-click options to accept the suggested updated retail, adjust to a custom price, or hold the original price entirely. No mystery. No delay. No discovery after the customer has already complained.

What this prevents
Retailers finding out about price changes from their own customers. You always know first, before your customer does.
iii.

Magnitude flagging.

When a wholesale price change exceeds a configurable threshold — large enough to be a likely keying error rather than a routine adjustment — QckClick automatically elevates the change to critical priority. Flagged as a possible typo. Different framing. Different urgency. Both wholesaler and retailer get a structured way to handle what would otherwise be an embarrassing scramble.

What this prevents
A wholesaler's typo costing them margin or a retailer's customer seeing an absurd price. The system catches obvious errors before either party does.
iv.

Wholesaler corrections.

When a wholesaler needs to fix a pricing error — a missing digit, a wrong currency, a bulk import gone sideways — they can flag the change as a correction rather than a routine update. The retailer sees it framed correctly: not as a normal price shift, but as a structured request to reopen the conversation. With context. With an optional note. With both sides protected.

What this enables
The conversation that used to require a phone call, structured into the product. Wholesalers ask politely. Retailers respond with full context.
v.

Audit trail.

Every wholesale price change. Every retailer notification. Every accept, adjust, or hold decision. Every wholesaler-flagged correction. Timestamped. Preserved. Searchable. If a pricing question ever turns into a discussion — or a dispute — both sides have a clear, neutral record of who knew what when.

What this protects
Both sides equally. The audit trail isn't a weapon. It's a shared memory. Most relationships never need it. The fact that it exists is what lets both parties relax.
Try it yourself

Move the wholesale price. Watch what happens.

A live simulator showing exactly how each pricing mode responds when wholesale shifts. Snapshot-protected at the customer level in every mode. Mode determines only how the suggested updated retail price is calculated.

Estate Gucci Equestrian Bracelet
Last reviewed by retailer 3 days ago. Drag the wholesale price slider to simulate a wholesaler price change.
Live simulation
Wholesale price $10,950
$5,000 Original wholesale: $10,950 $20,000
Retailer's pricing mode
% markup
Flat $
Locked price
Retailer set a 25% markup. Their saved retail is calculated from the wholesale they last reviewed.
Markup percentage 25%
5% Retailer's choice 60%
What the customer sees today
Wholesale at last review
$10,950
Customer sees
$13,688
If wholesale changes — the retailer's review
New wholesale
$10,950
Suggested updated retail
$13,688
Effective margin
25.0%
No change yet
Move the wholesale slider above to simulate a price change. The customer continues seeing the snapshot price until the retailer accepts an update.
Hold my price
Adjust manually
Accept suggested

Notice that the customer-facing price never moves on its own. The mode determines how the suggested new retail is calculated — but the retailer always reviews and decides before any change reaches the customer.

Most platforms in this space optimize for either the wholesaler's catalog or the retailer's storefront. Neither side has built protections for the relationship between them. That's the gap. That's the moat.
What each side gets

A covenant that protects both sides equally.

For retailers

Marketing collateral that can't go stale.

The most expensive thing a retailer does is build trust with their customers. The Pricing Covenant guarantees that nothing QckClick does will ever erode it.

  • No more burned campaigns. The price you marketed is the price your customer sees, until you say otherwise.
  • Catch wholesale shifts before they become problems. Real-time alerts the moment something changes.
  • Confidence in the partnership. Even when prices change, the system protects the conversation.
  • Audit trail in your favor. If a dispute arises, you have proof of what was communicated when.
For wholesalers

Fewer awkward conversations. More structured ones.

Every wholesaler has had to honor a price they didn't expect, or absorb a typo that cost real money. The Pricing Covenant turns those ad-hoc problems into structured platform behavior.

  • Typos caught before they cost you. Magnitude flagging surfaces likely errors before retailers' customers see them.
  • Corrections handled politely. Wholesaler-initiated correction flagging gives you a structured way to ask for a do-over.
  • Visibility into how retailers respond. See who reviewed, who accepted, who held — across your entire retailer network.
  • Brand-safe pricing controls. Combined with minimum markup percentage settings, your products are never priced in ways that cheapen them.
Why we built it this way

Infrastructure should strengthen relationships. Not insert itself into them.

QckClick was built by people who have operated inside the wholesale-to-retail world. We know what wholesale partnerships protect. We know what retailers risk when those protections fail. We know that good technology strengthens those relationships — and bad technology, even well-intentioned, can erode trust in ways that take years to rebuild.

The Pricing Covenant is not a feature. It's a structural decision about whose interests the platform optimizes for. Most platforms optimize for the platform — for engagement metrics, for conversion funnels, for the ability to insert themselves into transactions. We optimize for the relationship between wholesaler and retailer. Always. Without exception.

That decision has costs. Snapshot pricing requires more engineering than live recalculation. Magnitude flagging requires statistical analysis we have to maintain. Correction flagging requires both wholesaler and retailer interfaces. Audit trails require storage, indexing, and retrieval at scale. We could ship a thinner, lighter, faster product without any of this. But it wouldn't be the product wholesale and retail actually need.

The covenant exists because the unwritten rules of wholesale-to-retail trust deserve to be written into the platform that handles their business. That's not a marketing claim. That's the engineering work we put in to earn the right to say it.

· Signed into the platform ·
Common questions

Things both sides ask before they trust it.

What happens if a wholesaler refuses to honor an old price?
QckClick can't compel any wholesaler to honor any specific price — that's between you and the wholesaler. What QckClick does is structure the conversation. The retailer's customer sees the last-reviewed price. The wholesaler's update is captured. The audit trail records exactly what was communicated when. If a wholesaler decides not to honor the original price, the retailer has clear documentation. Most of the time, this conversation simply doesn't happen — because the wholesaler sees the platform is doing its job and respects the convention without question.
Doesn't snapshot pricing mean retailers might accidentally sell at a loss?
In percentage and flat-dollar markup modes, the suggested new retail is automatically calculated when wholesale changes — the retailer just needs to review and accept. In locked retail price mode, the retailer's locked price stays — but if wholesale rises high enough to compress margin below their configured floor (or to negative margin), QckClick triggers a critical alert with an option to auto-pause the link until reviewed. The covenant doesn't mean retailers can't make informed decisions. It means those decisions are always informed.
What's a "magnitude" change? Who sets the threshold?
A magnitude change is one that exceeds a percentage threshold large enough to indicate a likely error rather than a routine adjustment — for example, a wholesale price suddenly tripling, or dropping by 80%. The default threshold is set platform-wide and configurable per wholesaler. If you're a wholesaler whose pricing legitimately moves in large swings (commodities, seasonal), you can adjust your threshold up. If you want even tighter typo protection, you can adjust it down.
If a wholesaler corrects a price, can the retailer push back?
Yes. The wholesaler-initiated correction flag is a request, not a command. The retailer's review interface offers Accept, Adjust, Hold, and Pause options for any source change — including corrections. The note field lets the wholesaler explain the correction politely, and the retailer can respond by adjusting their own retail price, holding their original, or reaching out to discuss. QckClick provides the structure. The decision is always the retailer's.
How long is the audit trail retained?
For active partnerships, the audit trail is retained indefinitely. For partnerships that end, audit trail data is retained for at least seven years for any partnership that produced sales activity — long enough to satisfy reasonable accounting and dispute timelines. Wholesalers and retailers can each request export of their portion of the audit trail at any time.
Does the Pricing Covenant cost extra?
No. The core safeguards — snapshot pricing, real-time alerts, retailer review dashboard, magnitude flagging, correction signaling — are foundational to the platform and available on every tier, including free. The covenant is the platform. Advanced controls (configurable thresholds, audit trail export, retailer-activity analytics for wholesalers) are part of paid tiers.
Will the covenant ever change?
The principle won't. The price the retailer last reviewed is the price the customer sees is structural — it can't be undone without rebuilding the platform. Specific safeguards may evolve as we learn from how partnerships use the platform, and we'll always communicate changes openly. If QckClick ever feels like drift on this commitment, you can email us at principles@qckclick.com directly. Trust has to be demonstrated.

The covenant is signed into the platform.

Two minutes to install. The Pricing Covenant protects you from the moment your first qck.click goes out. Free tier. No credit card. No demo required.

No credit card · Two-minute install · Free forever tier